NOTE: If your order has not been purchased via the return policy applied of the shop where you did purchase the product. We will then be able to help you with the returns procedure and find an appropriate solution. If you did not receive a return label please send an e-mail to note! If you have received a faulty product, it is important that you send an e-mail to before returning your order.
To place a return, or if you are having trouble making a return within the 30 day timeframe, please reach out to # must be provided to place a return, and you will be refunded in full to your original form of payment. Most home routers come with small antennas, whose gain tends to be between 45 dBi. The gain of an antenna system relative to an isotropic radiator at radio frequencies is expressed in dBi, or decibels relative to isotropic. Just reach out to and we’ll help you place your return or exchange.Īll returns must be processed within 30 days of receiving the order. To boost WiFi signal, you need to purchase an antenna with more gain than your current one. Please reach out to with your order number and the products you'd like to exchange or return, and we'll take care of the rest.ĭon’t worry-PHATIK packages don’t include return slips.
Is your question not in below list? Feel free to contact us at & Exchanges How do I place a return or exchange? If you’ve been frustrated with poor signal in distant rooms, a Superboost is a cheap and effective way to solve this problem. Please find below an overview of our most frequently asked questions regarding the return policy with the answer. Over five years of research has gone into our ProBoost and now the technology has caught up with our vision, we consider this to be the best WiFi booster on the market to date.